Terms

Shipment & Delivery Policy

1. Introduction

Thank you for shopping with OK2Feel. This Shipment & Delivery Policy explains how we process and ship orders placed on ok2feel.com (the “Site”).

All orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF), ensuring reliable shipping and delivery.

For any questions, contact us at [email protected].


2. Shipping Methods & Delivery Times

Shipping times are determined by Amazon’s fulfillment network. Available options include:

  • Expedited Shipping: Estimated delivery in 2 business days.
  • Standard Shipping: Estimated delivery in 3 business days.

Note: Delivery times may vary based on your location, weather conditions, or carrier delays.


3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Free shipping may be available for certain promotions or order values.

4. International Shipping

  • We currently do not offer international shipping through our website.
  • However, international customers can purchase OK2Feel products through our Amazon store where available:
    https://www.amazon.com/shops/ok2feel

5. Lost, Stolen, or Delayed Shipments

  • Lost or Stolen Packages: If tracking shows “delivered” but you did not receive your package, check with neighbors or your local carrier. If the package cannot be found, contact us at [email protected] for assistance.
  • Delivery Delays: We are not responsible for shipping delays caused by carriers, weather, or other unforeseen events.

6. Address Accuracy & Order Modifications

  • Please ensure that your shipping address is correct at checkout.
  • We cannot modify shipping details once an order is processed.
  • If an order is returned due to an incorrect address, the customer is responsible for additional shipping fees.

7. Contact Us

For any shipping-related inquiries, reach out to us at [email protected].