Thank you for shopping with OK2Feel. This Shipment & Delivery Policy explains how orders placed on ok2feel.com (the “Site”) are processed and shipped.
All physical orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF). Shipping, carrier selection, and delivery timelines are managed by Amazon’s fulfillment network.
For questions, contact us at info@ok2feel.com.
Shipping options and delivery estimates are determined by Amazon MCF and are subject to availability based on destination and inventory location.
Typical options may include:
Delivery times are estimates only and not guaranteed. Actual delivery may vary due to factors such as location, carrier operations, weather conditions, or peak shipping periods.
Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
Free shipping may be offered during promotions or for qualifying orders, as indicated at checkout.
We do not currently offer international shipping through ok2feel.com.
International customers may be able to purchase OK2Feel products through Amazon marketplaces where available. Orders placed through Amazon are subject to Amazon’s own shipping, return, and customer service policies.
Amazon store link (where available):
https://www.amazon.com/shops/ok2feel
If tracking information shows that your order was marked as delivered but you did not receive it, please:
If the package cannot be located, contact us at info@ok2feel.com and we will assist in reviewing the shipment. Final delivery determinations are made by the carrier and Amazon’s fulfillment system.
OK2Feel is not responsible for delivery delays caused by carriers, weather conditions, customs processes, or other circumstances beyond our control.
Please ensure your shipping address is accurate at checkout.
Once an order has been submitted to Amazon for fulfillment, shipping details cannot be modified or redirected.
If a shipment is returned due to an incorrect or incomplete address, the customer is responsible for any additional shipping or handling fees required to reship the order.
For shipping or delivery-related questions, contact:
info@ok2feel.com
