1. Introduction
Thank you for shopping with OK2Feel. This Shipment & Delivery Policy explains how we process and ship orders placed on ok2feel.com (the “Site”).
All orders are fulfilled through Amazon Multi-Channel Fulfillment (MCF), ensuring reliable shipping and delivery.
For any questions, contact us at [email protected].
2. Shipping Methods & Delivery Times
Shipping times are determined by Amazon’s fulfillment network. Available options include:
- Expedited Shipping: Estimated delivery in 2 business days.
- Standard Shipping: Estimated delivery in 3 business days.
Note: Delivery times may vary based on your location, weather conditions, or carrier delays.
3. Shipping Costs
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Free shipping may be available for certain promotions or order values.
4. International Shipping
- We currently do not offer international shipping through our website.
- However, international customers can purchase OK2Feel products through our Amazon store where available:
https://www.amazon.com/shops/ok2feel
5. Lost, Stolen, or Delayed Shipments
- Lost or Stolen Packages: If tracking shows “delivered” but you did not receive your package, check with neighbors or your local carrier. If the package cannot be found, contact us at [email protected] for assistance.
- Delivery Delays: We are not responsible for shipping delays caused by carriers, weather, or other unforeseen events.
6. Address Accuracy & Order Modifications
- Please ensure that your shipping address is correct at checkout.
- We cannot modify shipping details once an order is processed.
- If an order is returned due to an incorrect address, the customer is responsible for additional shipping fees.
7. Contact Us
For any shipping-related inquiries, reach out to us at [email protected].