1. Introduction
Welcome to OK2Feel (“Company,” “we,” “us,” “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, ok2feel.com (the “Site”), and use our related products and services (collectively, the “Services”).
By accessing or using our Services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use immediately.
For any questions, please contact us at [email protected].
2. Information We Collect
A. Information You Provide to Us
- When you make a purchase, we collect your name, email address, billing address, shipping address, payment information, and phone number.
- If you contact us, we collect your name, email, and message content.
- If you sign up for newsletters or other communications, we collect your email address.
B. Information Collected Automatically
When you visit our Site, we automatically collect certain data, including:
- Device Information: IP address, browser type, operating system.
- Usage Data: Pages visited, time spent on pages, referring URLs.
- Cookies & Tracking Technologies: We use cookies to improve user experience and analyze website traffic. You can manage cookie settings in your browser.
3. How We Use Your Information
We use your information to:
- Process and fulfill orders (including shipping and returns).
- Communicate with you about your purchases, inquiries, and support requests.
- Improve our Site and Services through analytics and feedback.
- Send marketing emails (if you have opted in). You can unsubscribe at any time.
- Prevent fraud and ensure security.
We do not sell or rent your personal data.
4. How We Share Your Information
We share your information only in the following cases:
- With service providers: We use third-party services like Amazon Multi-Channel Fulfillment (MCF) for shipping, payment processors, and analytics providers.
- For legal reasons: If required by law, such as responding to a court order or protecting our rights.
5. How We Protect Your Information
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
- Access & Update: You can request access to the personal information we store about you and correct or update it.
- Delete Your Data: You may request deletion of your data, except for records required by law (e.g., tax records for completed purchases).
- Opt-Out of Marketing: You can unsubscribe from our emails at any time by clicking the unsubscribe link in our emails.
To exercise your rights, contact us at [email protected].
7. Third-Party Links & Services
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
8. Children’s Privacy
Our Services are not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, contact us to have it removed.
9. Changes to This Policy
We may update this Privacy Policy at any time. The “Last Updated” date at the top of this page reflects the latest version. Your continued use of our Site after updates means you accept the revised policy.
10. Contact Us
For any privacy-related questions or requests, reach out to us at [email protected].